Privacy Policy

Privacy Policy

Last updated: 15 January 2024

Introduction

This Privacy Policy describes Brenn-O-Kem’s policies and procedures on the collection, use, and disclosure of your information when you use their website and services. By using their services, you agree to these practices.

Definitions

Here’s a glossary of key terms used throughout the policy:

  • Account: A unique account created for you to access Brenn-O-Kem’s service or parts of their service.
  • Company: Brenn-O-Kem (Pty) Ltd., located at Off the R46 between Wolseley and Ceres, Wolseley 6830.
  • Cookies: Small files placed on your device to track your online activity.
  • Country: South Africa.
  • Device: Any device that can access the service, such as a computer, phone, or tablet.
  • Personal Data: Any information that identifies you, such as your name, email, or address.
  • Service: The Brenn-O-Kem website.
  • Service Provider: An individual or company that processes data on Brenn-O-Kem’s behalf.
  • Third-party Social Media Service: A website or social network through which you can log in or create an account to use the service.
  • Usage Data: Data automatically collected about your website activity, such as pages visited and time spent.
  • Website: Brenn-O-Kem, accessible from https://www.brenn-o-kem.co.za/.
  • You: The individual accessing or using the service.

Collecting and Using Your Personal Data

Brenn-O-Kem may collect personal data from you in two ways:

  1. Information you provide: This includes data you voluntarily share when you contact them, create an account, or use the service, such as your name, email, phone number, or address.
  2. Information automatically collected: Usage data is automatically collected when you use the service. This data may include your device’s IP address, browser type, pages visited, time spent on pages, and unique device identifiers.

Brenn-O-Kem uses your personal data for various purposes, including:

  • Providing and maintaining the service: This includes delivering content, managing accounts, and analyzing usage.
  • Communicating with you: This includes responding to inquiries, sending updates, and marketing messages (with your consent).
  • Complying with legal obligations: This includes meeting legal requirements or assisting law enforcement.

Tracking Technologies and Cookies

Brenn-O-Kem uses cookies and similar tracking technologies to track your activity on their website and store certain information. These technologies help them improve and analyze their service, remember your preferences, and personalize your experience. Here are some key points about Brenn-O-Kem’s use of cookies:

  • Types of Cookies: Brenn-O-Kem uses both session and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain on your device until you delete them.
  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable features like user login and secure browsing.
  • Functionality Cookies: These cookies remember your preferences, such as language and location, to personalize your experience.
  • Analytics Cookies: These cookies help Brenn-O-Kem understand how users interact with their website. They collect information such as pages visited, time spent on each page, and links clicked. This information is anonymized and used to improve the website.
  • Marketing Cookies: These cookies are used to track your online activity across different websites and deliver targeted advertising. You can control your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect your ability to use all the features of Brenn-O-Kem’s website.

Use of Your Personal Data (continued)

In addition to the purposes mentioned in Part 1, Brenn-O-Kem may also use your personal data for:

  • Performance of a contract: This includes processing your orders, payments, and invoices.
  • Business transfers: If Brenn-O-Kem is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner.
  • Other purposes: Brenn-O-Kem may use your data for other purposes, such as data analysis, research, and marketing, with your consent or as permitted by law.

Sharing of Your Personal Data

Brenn-O-Kem may share your personal data with third parties in certain situations, such as:

  • Service Providers: Brenn-O-Kem may share your data with service providers who help them operate their website and provide their services. These service providers are obligated to protect your data and only use it as instructed by Brenn-O-Kem.
  • Business Partners: Brenn-O-Kem may share your data with business partners to offer you certain products or services. They will only do this with your consent or as permitted by law.
  • Law Enforcement: Brenn-O-Kem may disclose your data to law enforcement agencies if required by law or to protect the rights or safety of others.

Retention of Your Personal Data

Brenn-O-Kem will retain your personal data only for as long as necessary for the purposes described in this Privacy Policy. This duration may vary depending on the purpose and legal requirements:

  • Essential data: Data necessary for the service’s functionality, such as account information, may be retained for the duration of your account and then anonymized or deleted unless further retention is required for legal reasons.
  • Usage Data: Usage data is generally retained for a shorter period, except when used to enhance security, improve functionality, or required by law.
  • Other data: Data used for fulfilling contracts, business transfers, or legal obligations may be retained for longer periods as per the relevant circumstances.

Transfer of Your Personal Data

Your personal data may be transferred and processed outside of your country to Brenn-O-Kem’s service providers or affiliated companies. These entities are subject to appropriate safeguards to protect your data. By using Brenn-O-Kem’s service, you consent to this transfer.

Disclosure of Your Personal Data

Brenn-O-Kem may disclose your personal data in the following situations:

  • Legal Obligations: They may disclose your data if required by law or judicial order.
  • Protecting Rights and Safety: They may share your data to protect their rights, the rights of others, or public safety.
  • Mergers and Acquisitions: They may disclose your data in connection with a merger, acquisition, or asset sale.

Security of Your Personal Data

Brenn-O-Kem takes appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Technical safeguards: Encryption, firewalls, and intrusion detection systems.
  • Organizational safeguards: Access controls, data security policies, and employee training.

However, no method of electronic storage or transmission over the internet is 100% secure. While Brenn-O-Kem strives to protect your data, they cannot guarantee its absolute security.

 

Children’s Privacy

Brenn-O-Kem’s service is not intended for children under 18. They do not knowingly collect personal data from children. If you are a parent or guardian and you are aware that your child has provided Brenn-O-Kem with personal data, please contact them. They will take steps to remove that information from their servers.

Links to Other Websites

Brenn-O-Kem’s website may contain links to other websites that are not operated by them. They are not responsible for the privacy practices of these websites and advise you to review their privacy policies before visiting.

Changes to this Privacy Policy

Brenn-O-Kem may update their Privacy Policy from time to time. They will notify you of any changes by posting the new Privacy Policy on their website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact Brenn-O-Kem: